Returns & Exchanges
We want you to love your Tubby Todd favorites, which is why we offer a 60-day Worry-Free Guarantee on all of our gentle skincare products. If a product doesn't work for your family, we are happy to facilitate a return or exchange to ensure your little ones stay happy and hydrated.
Return Process
- 1.Visit Our Return Portal
Head to our online Returns Center and enter your order number and shipping zip code to start the process.
- 2.Select Your Items
Choose the specific products you would like to return or exchange and provide a brief reason so we can improve our formulas.
- 3.Print and Ship
Download your prepaid shipping label, securely package your items, and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method within 5-7 business days.